It is concerning how few electronic systems there are for managing item (instruments, consumables, prostheses etc.) processing through purchasing, delivery, sterilisation, packing and receiving. When you think of how many procedures occur daily in additon to tools used in wards this amounts to hundreds of thousands of items.
Read more »Electronic Instrument and Inventory Management
What is integration
There is a paradigm shift occurring in health facility design with the huge growth in technology options. We need a tool to help make sense of the plethora of digital clinical and operational equipment available and the infrastructure required to make it work. Is it possible to develop a definition of levels of integration, linked to the ICT and physical infrastructure required which is linked to clinical service delivery and the direct benefits it creates?
Read more »Hospitals and their electronic isolation from the community
Hospital design needs to recognise the reality that there is an increasing blurring between health research, health education and clinical practice. As a consequence there is an increasing need for the design of hospital networks to recognise that the hospital precinct is not an island isolated from the rest of the world and the rest of the health community by firewalls managed at the level of the network technicians in apparent isolation from clear systemic policy.
Read more »Break down the big silos and disseminate non-core services
Smaller hospitals make a good deal of sense for various reasons, not the least of which relate to minimisation of the the sheer physical complexity and scale of the built environment, which has immediate benefits for staff, patients, and visitors. This flows on to greater operational efficiency, improved patient safety, and potential cost savings. The first discussion to have is around which services to accommodate on a given single hospital site, and which to devolve out into the community via integrated care centres, home-based services, etc.
Read more »build smaller hospitals - move day2day care to the home/community
why is it that new hospitals are bigger? One key measure of a new hospital build is how many acute beds, ED units, aged care beds etc. We have not moved on from the old days- that is, building new hospitals with acute setting focus rather than building a healthcare service which encompasses both a requirement for specialist care as well as keeping patients away from hospital - more emphasis is required within new hospital builds to design service delivery around new models of care which consider patients in their home and community.
Read more »Planning, designing, procuring and delivering the digital hospital
Discussion, workshops, strategy sessions and presentations have been spruiking the value of digital hospitals and digital health enterprises for many years. Each entity involved in design, delivery and operation of facilities talks about the need for integrated design and integrted operations. There is still a disconnect regarding what this actually means and there seems to be an element of "lost in translation" when it comes to the procurement process.
Read more »Technology for keeping patients away from doctors and nurses ?
One of the issues which bothers me about the transformation of health with technology (and this links with the previous post) is how much technology could limit person to person interaction. Maybe as a baby boomer I'm just reacting against the technolization (yes this is a word) of the social interaction and worrying about the important effect this could have on health. We NEED BOTH THE TECHNOLOGY AND THE SOCIAL INTERACTION.
Read more »The ethernet nature of health
I know it may sound obvious...but the tried and true values of nature are crucial to good health, not just the long-term patients, but also the healthcare workers and visitors! Spaces to catch a bit of daylight sunshine; to rest and look, hear, or sense a nice landscape or a pleasant view; spaces to socialise with visitors; have breaks outdoors and take a moment to meditate in the fresh air! Not to mention minimising those damn multifarious warren-like corridors that confuse and estrange people.
Read more »Virtual street corners in hospitals
I know this is a bit left field, but have a look at the virtual street corner project in the US ( go to http://www.johnewing.org/VirtualCorners/2/).
This is a social project that linked together neighbourhoods by placing a big video screen with microphones in each neighbourhood and just letting people talk to each other.
It got me thinking about why people used it, in part I think it is about not having to have permission to talk to the other person (if you are in front of the screen you are ok to talk to).
Read more »The Importance of Change Management
The need for greater attention to Change Management is so often forgotten in the implementation of technology. It is vital that stakeholders are taken on the long implementation journey as active participants. Stakeholder involvement confined to the start and finish is totally ineffective.
Read more »Core centres of excelence in medicine
I am concerned that the Government both state and federal are not looking a the huge range of technical advances that's available to support trainee doctors in hospitals , local GP's and visiting specialists in country Victoria.As it stands trainee doctors and junior hospital doctors in country hospitals are not getting the training and support that doctors used to get twenty years ago . Rather than ignore the situation, the only way forward is for these doctors to have tutorials with hospital specialists in major teaching hospitals via high speed tele medicine .
Read more »Can my hospital room know how sick I am
Ok, I know most hospitals computers that can keep track of who I am and what is wrong with me, if that is the case, can they make the room be set up to reflect how sick I am(lighting, blinds, temperature, background noise (noise cancelling technology like the headphones or music like the trickling water recordings you get in the Japanese hotel rooms. Maybe then I could relax a bit more in the hospital.
Read more »Why cant I see my own medical record and what to do about it
I know this may be scary for all the doctors and nurses, but why cant I see my progress (is hospital charts ) when I am in hospital, especially if it is linked to some question and answer stuff that allows me to understand what the terms they use mean and MOST importantly it is linked to the things I can do in hospital to get out quicker...this is REALLY in rehab facilities
Read more »EMR is just part of the answer
Access to electronic patient records would be a great step forward. However, in my workplace, I'd have to queue for time on a PC in the department in order to be able to access them. If we are truly wanting to maximise the benefits of an EMR, mobile access to this data from a range of portable wireless devices is critical.
Read more »Bringing family closer via telehealth
I live in the country so when I'm in hospital for treatment (for up to several weeks at a time) it's difficult for family and friends to visit. Video-conferencing technology is becoming commonplace and the National Broadband Network promises to deliver high-speed connectivity to rural and regional areas.
Is it possible for the hospital to provide video services that family and friends could take advantage of ?
Read more »Creating Communities in Hospitals
For people who want to participate, why can't we have an on-line secure community site within a hospital where I can communicate with other people with similar problems or interests that I have, I may be stuck in bed, but I still want to meet other people.
Read more »What about Models of Care
A facility must understand and map out the clinical process around the Models of Care going into the new facility so the technology, that is, infrastructure, hardware, software ,etc can support that models of care. The technology is only a 1/3 of the equation – the understanding of the clinical and business process is the key to success. The technologist and clinical staff need to work together in the design and implementation of any hospital that will use technology as a tool set to deliver patient care.
Read more »Integration of Telehealth Systems
Mobile telehealth systems, I am thinking of videoconference units, webcams in laptops and robots, have been found beneficial for clinical consultations as oppose to fixed systems. Issues with fixed systems include location and wasted time. If systems are located in doctors' offices, conference rooms or above beds (for example in emergency departments) the room/bed can be in use when staff need to make/receive a clinical videoconference call.
Read more »Category: Support Services Ideas Tags:
Active Intelligence in Emergency Departments
This was a comment on one of the Shouts that I thought should be brought to the front page...Brendan.... In my experience EDs are blocked at the back door. That is, it is the delays in finding beds in the hospital and getting the patients for admission out of the ED and into the hospital, that are causing the chaos in EDs. Good work can be done in EDs for sure - streaming, ED efficiency, improved patient flow, improved clinician efficiency...
Read more »Better use of clinical resources within a hospital
Can telemedicine help to enable a specialist to be in another part of the hospital, another hospital or a separate clinical specialist advisory unit. This could help an on duty doctor to refer a question to, or ask for a second opinon from a remote specialist. Such a capablity may enable the specialist in the hospital but not in the A&E/ED/ER unit at the time to call up on a screen images of the patient, or the injury to decide what to do, or to speed up the decision making or attendance.
Read more »Best Shouts

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Brendan Lovelock
As convenor of the Digital Healthcare Design Special Interest Group within HISA (the Health Informatic Society of Australia), I am moderating this site. Please let me know if there are any comments/issuse/improvements that you would like to make about the site. Just click on my picture to access my email address.




